AI-powered call analysis for compliance verification and sales quality assurance.
Syncs with Convoso. Analyzes 100% of calls. Shows exactly what agents said or missed.
Choose the analysis that fits your needs. Use one, two, or all three together.
Analyze the first 30 seconds of every call. Score agent greetings, rapport building, and pre-qualification question completion.
Verify agents follow required scripts after collecting payment. Automatic detection of compliance phrases with fuzzy matching.
Upload your own checklist of phrases agents should say. We verify every call against your requirements automatically.
From connection to coaching in four steps
Link your Convoso account with encrypted credentials. Recordings sync automatically.
Use our pre-built compliance checklists or upload your own phrases and requirements.
AI transcribes and analyzes 100% of calls. No sampling, no manual review needed.
See exactly what was said or missed. Click any call to hear the recording and verify.
Connects directly to Convoso. New recordings are pulled and analyzed automatically every 15 minutes.
AI identifies who said what. Track agent performance separately from customer responses.
Fuzzy text matching catches variations. "Thanks for calling" matches "Thank you for calling today."
Each agency sees only their own data. Encrypted credentials and row-level database security.
Every industry has different compliance and quality requirements. We verify them all.
Track greeting quality, rapport building, and pre-qualification completion for every call.
Verify support agents follow resolution protocols and customer communication standards.
Automatic compliance verification for FDCPA requirements and payment discussions.
Score sales calls against your methodology. Identify coaching opportunities automatically.
Connect once, analyze forever. Your call recordings flow directly into SyncedUp AI with no manual uploads required.
Analyze every call automatically. Know exactly what your agents said—or missed.